Junctionbox Customer Support

General Information

Server & Technical Information
A list of Junctionbox Server names and Dial up Numbers

Fighting SPAM
How Junctionbox is fighting junk email, and What you can do!

We recommend that all of our users with Windows Servers at their home or business regularly visit the Microsoft Security Tools Web Site: http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/tools/tools.asp

Technical Information about Junctionbox Services and Accounts

Abuse Page
Report email abuse, crackers and other problems.

Dial Up Account Technical Information
Check your Connection History, Get help Setting up your Account, and get troubleshooting Information.

Email Technical Information
Set up your personal computer or Email Server to check your Junctionbox Mail.

Managed Server Technical Information
Additional support for your Managed Server and Managed Server Customer Info. Forms

Monitoring Service Forms & Information
Monitoring Service forms, and Information about how to fill them out.

Web Site Hosting
Help and information about your Value Virtual Domain, Unix or NT Shared Hosting account.

Other Technical Information

Domain Name Services
Information about Domain Names including registration services and transferring them to Junctionbox.

Measure your Connection Speed by downloading a large file.

Measure your Connection Speed by downloading a 50K html doc.

Router Configuration Information
Help setting up some types of Netopia, Cisco and Ascend routers.

Using Encryption

Using MSCrypto
This is using mscrypto which is a microsoft standard dll to encrypt and decrypt information, this is installed on all servers when they are built.

Need Help?

Call our Technical Support (352) 683-0349 or email us: support@junctionbox.net. To speak to an Account Manager, call our Business Office (352) 683-0349, open Monday through Friday 8:00 AM - 9:00 PM.

Need More Help?

Try these Online Sources:

Windows PCs

Apple (Macintosh)

Apple Support

LINUX

Online Linux Resources