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Abuse

Junctionbox> Support> Abuse

Junk E-Mail (Spam)

Frankly, we don't like junk email (spam). It clogs our mailboxes, wastes system resources and frustrates our users. Instead of being effective advertising it alienates potential customers of companies who send it.

Junctionbox's Acceptable Use Guidelines
Current list of banned domains
Current list of banned IP addresses

Our Email Policy

Junctionbox users may not send e-mail to any user who does not wish to receive it, either at Junctionbox or elsewhere. We recognize that e-mail is an informal medium; however, users must refrain from sending further e-mail to a user after receiving a request to stop. (This includes email chain letters which are, by definition, unasked for.)

Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. Junctionbox users may send advertising material only to addresses which have specifically requested it. Users who persist in using their accounts for junk email (unsolicited commercial email) will find their account terminated. Furthermore, Junctionbox will not forward mail of accounts terminated for bulk mailing or unsolicited advertising.


Reporting Other Abuse by a Junctionbox User

If you are reporting hack attempts, port scans and the like coming from an Junctionbox IP/user, please notify abuse@junctionbox.net and include the relevant sections from your firewall or proxy logs and any relevant e-mail. We will contact the user to find out what's up and let you know the outcome.

You are a Junctionbox User being attacked

If you think you are being attacked, please notify abuse@junctionbox.net and include the relevant sections from your firewall or proxy logs and any relevant e-mail. We will help you identify the source and assist in any way we can. It is your responsibility to contact the offending party and their ISP.




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