Spring Hill/Brooksville modems:
352-xxx-xxxx

Spring Hill/Brooksville ISDN:
352-xxx-xxxx

Need Help?

Call our Technical Support
(352) 683-0349

Getting Started: Setting up your Dialer

Getting Started with ISDN

Windows Systems

• Windows XP
• Windows ME
• Windows 2000
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows NT 3.51

Apple (Macintosh)

• Macintosh OS 9
• Macintosh OS 8
• System 7.6.1
• Older Operating Systems

Set up your email and Internet software

Troubleshooting Dial Up Connection Problems

Basic troubleshooting Steps:

Troubleshooting ISDN

1. Double-check your settings (see Getting Started instructions above).
2. Try disconnecting (hanging up) and reconnecting (re-dialing) to Junction Box.
3. Unplug and plug-in your network connections, and power cables
4. Restart your computer.
5. Please call our Technical Support (352) 683-0349.

Modem Help

modemhelp.net

Information about Common Errors

• Troubleshooting Phone Line Issues
• Help with all kinds of modems

Microsoft

• Microsoft Personal Support Center
• Tweak 3D
• Windows 98 "Dial-up Networking could not negotiate a compatible set of network protocols...."

Apple

• Apple Technical Library
• Apple Support Options
• Modem indicates "no dial tone" but I can hear one on the line
• iMac: Troubleshooting "No Dial Tone"
• iMac: No Modem Dial Tone Due to Voice Mail System
• Apple Remote Access: Dialing String Length

Older Information

• Open Transport and PPP: Frequently Asked Questions
• Open Transport/PPP 1.0: Troubleshooting